1. General

“AIRPORT TRANSFERS & LIMOUSINE SERVICE” GmgH (hereinafter AT &LS), Bergstrasse 107 8032 Zürich, https://swiss-travel-transfer.ch provides private transfers and limousine service to Clients. Booking can be made through the online platform, telephone and email. The following Terms and Conditions apply to all Clients, unless otherwise agreed between both sides – Client/Company.

2. Reservations and conclusion of Contract Reservation a transfer

A vehicle and a driver may be reserved by telephone, email or through an online platform. All clients must submit the Company with all the required information in order to provide the service, such as name of Passenger, number of Passengers, dates and times, pick-up and drop-off point, number of luggage, child seats (if needed), pets (if applicable), payment details and the information related to the method of payment of the required services. The booking is considered valid only after confirmation by AT & LS by email. The Company re-confirms each booking 24 hours before the pick-up time. When placing an order for an Hourly booking Client must indicate the duration needed.

3. Prices

All prices offered by AT & LS include VAT, all applicable tolls, and local taxes. An additional fee of 3% of the amount will be applied if booking is paid by bank card to the driver and paying link. Hourly booking only: For Hourly booking outside Zürich, Clients must pay the driver’s costs for overnight. Each additional hour over the specified time is charged according to the vehicle’s class. Every additional kilometre is charged 2,5 CHF.

4. Luggage and child seats

The numbers of luggages stated for a particular vehicle is estimated. If Clients have more than the allowance AT & LS reserve the right to charge the cost of additional vehicles in order to keep health and safety precautions. At the time of the booking the Client must include all the children and infants regardless of the age and it should specify the type of seats required. AT & LS provide all child seats free of charge.

5. Method of payments

AT & LS accepts the following payment methods:

• Cash
• Invoice
• Bank transfer
• TWINT (Swiss only)
• Credit/Debit card through website
• Credit/Debit card directly to the driver (3 % additional fee)
• Payment link (3% additional fee)

AT & LS will provide invoice submitted with transfer and price details to the Client.

6. Cancellation and Refund policy

Cancellation of the order due to some circumstances beyond your control must be submitted 24 (twenty-four) hours or more prior to the commencement of the booking. The whole amount, already paid to the Company, shall be reimbursed. Cancellation 12 (twelve) hours before the booking is 50 % refundable. Less than 12 (twelve) hours before the booking refund is not applicable. Changes to the bookings must be submitted by email, phone verified by AT & LS and acknowledged by email within 24 hours.

7. Health and Safety standards

The Clients are obliged to follow any instructions given by the personnel of AT & LS, that ensures a safe trip. Using safety belts and child seats are compulsory. Consumption of alcoholic drinks and food in the vehicle is not recommended.

8. Liability

AT & LS has no responsibility to the customer for late arrival caused by act of nature, traffic delays, breakdown, incorrect pick-up and drop-off information, and any other situation beyond our control (force majeure).

9. Applicable law and place of Jurisdiction

Any disputes between AT & LS and Clients are solely subject to Swiss law. The place of Jurisdictions is Zürich, Switzerland. Additional Conditions for WEF 2024